Identity Theft

At Del Norte Credit Union, the integrity and security of your funds is a top priority. Learn how the credit union is diligently protecting all member accounts and what you can do to protect yourself from fraud, identity theft, and phishing.

Fraud, identity theft, & phishing

  • Fraud: Learn how to spot and avoid fraud traps.
  • Identity theft: Keep your personal information safe.
  • Phishing: Learn how to spot fraudulent e-mails.

DNCU offers identity theft protection through a partner. For more information, click here.

DNCU protects your account information

  • Privacy policy: How DNCU uses and protects member information.
  • Children's Online Privacy Protection Act: How DNCU protects Children's privacy.
  • Online security: DNCU uses the latest technology to protect your information.
  • DNCU will never call or e-mail you asking for your account information. When you call the credit union, you will be asked questions to verify your identity.

Important Security Reminders

Here are effective ways to continue protecting your financial data:

  • Closely monitor your financial accounts at least once a month. You can monitor your Credit Union accounts by using Home Banking, the financial management tool at our Web site,
  • Contact us immediately with any change in your address or phone number.
  • Del Norte Credit Union will NEVER ask you in a phone call, e-mail or letter for account numbers, credit card numbers, CCV numbers, PIN numbers, or any other private information.
  • Don't be tricked - even clicking on a link in an email can install unwanted programs in your computer that can steal your private information. If you receive any suspicious emails, delete them immediately.
  • Periodically check your credit reports distributed by the three major credit bureaus, and you have the right to receive one free copy of your credit report, once every twelve months. To request this report, visit

Additional Resources

Federal Trade Commission
Free Annual Credit Report
Identity Theft Resource Center
International Updates on Phishing Scams
United States Department of Justice
Federal Bureau of Investigation