Contact Us
Member Service Contact Information:
| Routing Number | 307084211 |
| Member Service Center | (505) 661-DNCU (3628) |
| Tellerphone | (505) 455-0600 (505) 662-0600 (505) 747-9000 (800) 262-5228 |
| Loan by phone | (505) 455-5356 (888) 278-5228 |
| Online Bill Pay Customer Service | (888) 918-7425 |
| DNCU Email Address | mail@dncu.org |
| DNCU Mailing Address | Del Norte Credit Union P.O. Box 1180 Los Alamos, NM 87544 |
Fax Numbers:
| Letters of Guarantee/Life and Disability Claims | (505) 455-5190 |
| Proof of Insurance | (800) 713-0261 |
| Member Service | (505) 455-5366 |
| Lending | (505) 455-5369 |
| Verification of Deposits and Payoffs | (505) 455-5343 |
| Card Services | (505) 455-5107 |
| Support Services | (505) 455-5354 |
| Administration | (505) 455-5311 |
Credit/Debit Card Contact Information:
| Cardholder Services (Visa, Mastercard, Platinum) | 1-800-654-7728 |
| Card Activation | 1-800-527-7728 |
| Visa Gold Points | 1-800-637-7728 |
| Payment Address for Visa or Mastercard | Visa/MC P.O. Box 60097 City of Ind., CA 91716 |
| Overnight Address | 2525 Corporate Palace 2nd Floor Monterey Park, CA 91754 |
| Report a lost or stolen Visa or Mastercard | 1-800-449-7728 |
| Report a lost or stolen Visa Debit Card | 1-800-449-7728 |
| Report a lost or stolen ATM Card | 1-877-809-9829* |
*for ATM cards, you will be required to have the card number in order to report the card lost or stolen. Please call DNCU at 1-800-634-3362 if you do not have this information.
