If you're concerned about your credit card, debit card or ATM, we want to make sure you get the help you need.

How can we help you? Use the links at the right to navigate to the appropriate page.

  • I think I have a lost or stolen card
  • I want to dispute a charge, or there may have been fraudulent activity on my account
  • I damaged my card and need a new one
  • I need to get a new PIN number
  • I want to opt-in to Courtesy Pay


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Have a question about a credit card or debit /ATM card?

1. Call - (877) 818-DNCU (3628).

2. Click - find what you need at dncu.org or click here to ask a question and get an e-mail response.

3. Go - click here for a list of our 6 convenient locations.